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Returns

You want to return your item

If you wish to return your item for any reason, you may do so by posting it back to the address below, however, it is really helpful to us if you contact us to let us know why.  We are always happy to use the information you provide to improve our service and products. When returning your item, please make sure you include either your name or invoice number so that we may find your order easily and refund your money. 

 

You've received the wrong product

Occasionally, a packing error will occur and you may receive the wrong item.  If this happens, please contact us and will will help you to resolve the problem and organise any returns.

 

Returns Address:

Family-crests
Unit 3 Roddy's Retreat
Pier Road
Pembroke Dock
Pembrokeshire
SA72 6TR
Family-crests.com Family-crests
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